Powell Industries
Powell Industries is a manufacturer of custom-engineered electrical equipment and systems used to distribute, control, and monitor electric power in industrial and utility applications. The company serves markets such as oil and gas, petrochemical, mining, transportation, and electric utilities with products including switchgear, power control rooms, and related services. It generates revenue through the sale of these engineered-to-order systems and associated installation, maintenance, and support services.
- Manufacturing Execution & Quality
- Energy & Utilities Operations Software
- IT Consulting & Implementation
- Revenue
- $850.0M
- Employees
- 2,300
- Founded
- 1947
- Headquarters
- Houston, United States of America
What 9 Arbolus experts think of Powell Industries
The NPS scores are generally positive, with five ratings at or above 8 (including one 10), and only one detractor at 4 from a pilot-stage user. Two influencer and user respondents with multi-year product adoption report high scores, suggesting satisfaction grows with usage maturity. Renewal intent is uncertain among two influencer respondents, which may signal some pockets of hesitation, though the strong overall NPS values and high stickiness (>1 year implementation in six responses) indicate net favorability.Overall Customer Sentiment: Positive
Who reviewed Powell Industries
- C-Suite 67% (6)
- Director 22% (2)
- Manager 11% (1)
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Sentiment
11 Net Promoter Score, from 9 scored reviews- Promoters 2
- Passives 6
- Detractors 1
Cumulative NPS by month
+0 over 5 months- Jan 8
- Mar 8
- Apr 7
- May 7
- Jun 8
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 11 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 0%Plan to renew, by seniority
- 0% 2 answers
- 8/10 Average score from undecided customers
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