PRG
PRG (Production Resource Group) is a global provider of technology solutions and production services for live events, including concerts, theater, corporate events, sports, and broadcast. The company supplies and integrates lighting, audio, video, scenic, rigging, and virtual production technologies, along with design, engineering, and on-site technical crews. PRG generates revenue by renting equipment, delivering turnkey production services, and supporting large-scale, technically complex productions for entertainment and corporate clients worldwide.
- Revenue
- $900.0M
- Employees
- 3,500
- Founded
- 1988
- Headquarters
- New York City, United States of America
What 10 Arbolus experts think of PRG
NPS scores show a bimodal distribution, with 50% of responses at a high level (NPS 10), 25% at neutral/moderate (NPS 5), and a single negative (NPS 3) associated with offboarding. 89% report using PRG for more than one year, and only one respondent reports offboarding. High NPS and long tenure cluster in influencers and high spenders, while uncertainty and lower sentiment are seen in the remaining users. Renewal data is sparse, but available input aligns renewal intent with high spend and high satisfaction.Overall Customer Sentiment: Positive
Who reviewed PRG
- C-Suite 67% (7)
- Manager 33% (3)
Employer names and spend open once the report publishes.
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Sentiment
-20 Net Promoter Score, from 10 scored reviews- Promoters 3
- Passives 2
- Detractors 5
Cumulative NPS by month
+3 over 4 months- Jan 4
- Feb 5
- Apr 5
- Aug 7
Net Promoter Score across 1 reviews, accumulated up to each month. Category median -20 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 50%Plan to renew, by seniority
- 50% 2 answers
- 8/10 Average score from customers who will renew
- 10/10 Average score from undecided customers
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