Pricelabs
PriceLabs provides dynamic pricing and revenue management software for short-term rental hosts and property managers, using market data and automation to optimize nightly rates and availability across platforms like Airbnb and Vrbo. The company serves individual hosts, professional managers, and vacation rental businesses through a subscription-based SaaS model. It generates revenue from monthly fees tied to the number of listings and feature tiers used by customers.
- Pricing & Revenue Management
- Property Management Software
- Travel & Hospitality Software
- Revenue
- $25.0M
- Employees
- 200
- Founded
- 2014
- Headquarters
- Chicago Loop, United States of America
What 18 Arbolus experts think of Pricelabs
The NPS distribution is heavily skewed towards promoters, with NPS scores of 9–10 from almost every expert. Renewal intent is strong among those who answered, consistently marked as 'Yes' regardless of spend level. Adoption is mature: over 85% have used the platform for more than a year, indicating high stickiness. Key feedback themes include reliable pricing accuracy, ease of automation, and meaningful revenue improvement. Some caution exists over data coverage in niche markets and desire for more granular controls. Overall Customer Sentiment: Positive
Who reviewed Pricelabs
- C-Suite 87% (16)
- Director 7% (1)
- Manager 7% (1)
Employer names and spend open in the full report, along with the other 15 customers.
Everything 18 customers told us about Pricelabs.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
83 Net Promoter Score, from 18 scored reviews- Promoters 15
- Passives 3
- Detractors 0
Cumulative NPS by month
+0 over 6 months- Mar 9
- Apr 9
- May 9
- Jun 9
- Jul 9
- Aug 9
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 83 across 1 companies.
Praised
- Ease of Use
- Revenue Optimization Impact
- Automation and Rule Flexibility
- AI-Driven Enhancements
Criticised
- Superior Competitor Market Data
- AI and Automation Competition
- Cost Pressure
- Initial Trust Barrier
What customers say
Renewal intent
Plan to renew 100%Plan to renew, by seniority
- 100% 7 answers
- 100% 1 answer
- 100% 2 answers
- 9.2/10 Average score from customers who will renew
Report
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