PriceShape

priceshape.com · Copenhagen, Denmark

PriceShape is a SaaS platform that provides dynamic pricing and price monitoring tools for e-commerce retailers and brands, helping them track competitor prices, analyze market positioning, and optimize their own pricing strategies. The software aggregates pricing data from online channels and delivers analytics and rules-based pricing recommendations to improve margins and sales performance. Revenue is generated through subscription fees for access to the platform and related services.

  • Business Intelligence & Dashboards
  • Data Integration & ETL
Revenue
$4.0M
Employees
35
Founded
2016
Headquarters
Copenhagen, Denmark

What 10 Arbolus experts think of PriceShape

NPS scores are weighted towards positive sentiment, with a mean of 7.4 and several scores of 8 or 9 among high spenders and those with long-term adoption. Renewal intent splits: 38% confirmed renewal, 25% no renewal, and 38% unsure, indicating some mixed satisfaction or uncertainty in value perception. Stickiness is highest among customers in the 'MoreThan1Year' segment and lowest during 'OffBoarding'. The dominant quantitative theme is strong sentiment among mature customers, with pilot and offboarding users highlighting potential churn risks.Overall Customer Sentiment: Positive

Who reviewed PriceShape

Total customers 10 8 current · 2 former
Reviews growth +3 in six months
Seniority of respondents
  • C-Suite 60% (6)
  • Director 30% (3)
  • Manager 10% (1)
Operations Partner C-Suite NPS 9 Will renew
Marketing Leader C-Suite NPS 7 Undecided
Revenue Partner Manager NPS 10

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Sentiment

0 Net Promoter Score, from 10 scored reviews
  • Promoters 2
  • Passives 6
  • Detractors 2

Cumulative NPS by month

+1 over 5 months
  • Jul 7
  • Jun 7
  • Jul 7
  • May 7
  • Jul 8

Net Promoter Score across 2 reviews, accumulated up to each month. Category median 20 across 2 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 25%
  • Will renew 2
  • Undecided 4
  • Not renewing 2

Plan to renew, by seniority

  • C-Suite 33% 6 answers
  • Director 0% 2 answers
  • 8.5/10 Average score from customers who will renew
  • 6.8/10 Average score from undecided customers
  • 7/10 Average score from customers not renewing

Top alternatives

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