Prometheus Authors

prometheus.io · San Francisco, United States of America

Prometheus Authors refers to the core maintainers and contributors behind Prometheus, an open-source systems monitoring and alerting toolkit used to collect, store, and query time-series metrics from applications and infrastructure. The project is part of the Cloud Native Computing Foundation (CNCF) and is widely adopted by DevOps and SRE teams to monitor cloud-native and containerized environments. It is not a commercial company but an open-source community that distributes Prometheus under an open-source license and is supported by donations and corporate sponsorships rather than direct product revenue.

  • Observability & Monitoring
  • Cloud Infrastructure & Hosting
Employees
15
Founded
2012
Headquarters
San Francisco, United States of America

What 22 Arbolus experts think of Prometheus Authors

The majority of NPS ratings are in the 8–9 range, with a handful of 6–7 responses, yielding a high average NPS. Renewal intent is positive overall, with all disclosed high-value spenders intending to renew. Stickiness is evident, with over 65% of experts citing implementation for more than 1 year. Core quantitative themes include strong satisfaction from long-term users, enabled by robust fit with infrastructure needs and enterprise-grade capabilities.Overall Customer Sentiment: Positive

Who reviewed Prometheus Authors

Total customers 22 22 current · 0 former
Reviews growth +16 in six months
Seniority of respondents
  • C-Suite 71% (16)
  • Director 14% (3)
  • Manager 14% (3)
Revenue Partner C-Suite NPS 9 Undecided
Engineering Leader C-Suite NPS 8
Engineering Engineer Manager NPS 9

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Sentiment

40 Net Promoter Score, from 22 scored reviews
  • Promoters 10
  • Passives 11
  • Detractors 1

Cumulative NPS by month

+0 over 6 months
  • May 8
  • Jun 8
  • Jul 8
  • Aug 8
  • Sep 8
  • Oct 8

Net Promoter Score across 2 reviews, accumulated up to each month. Category median 38 across 2 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 78%
  • Will renew 7
  • Undecided 2
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 60% 5 answers
  • Director 100% 2 answers
  • Manager 100% 1 answer
  • Not specified 100% 1 answer
  • 8.3/10 Average score from customers who will renew
  • 8/10 Average score from undecided customers

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