Provenir, Inc.

provenir.com · Secaucus, United States of America

Provenir, Inc. provides a cloud-based risk decisioning and data platform used by banks, fintechs, and other financial services organizations to automate credit, fraud, and customer onboarding decisions. Its low-code platform connects to multiple data sources and models in real time to support use cases such as loan origination, BNPL, SME lending, and embedded finance. The company generates revenue primarily through software subscriptions and related professional services.

  • Fraud Detection & Prevention
  • Lending & Credit Software
  • MLOps & ML Platforms
Revenue
$65.0M
Employees
350
Founded
2004
Headquarters
Secaucus, United States of America

What 7 Arbolus experts think of Provenir, Inc.

NPS scores from experts are predominantly positive, with 67% rating 8 or above, reflecting overall satisfaction. The distribution includes two scores of 9, two of 8, one of 7, and one of 6, signifying a majority of promoters and a minority of neutral/detractor sentiment. Renewal intent is strongly positive: 83% of responses explicitly confirm intent to renew, especially among high spenders and Influencers. Most customers are either in the early (less than 1 year) or mature (more than 1 year) stages of implementation, indicating quick adoption and emerging stickiness. Key themes are high satisfaction and retention among large, influential customers.Overall Customer Sentiment: Positive

Who reviewed Provenir, Inc.

Total customers 7 7 current · 0 former
Reviews growth +2 in six months
Seniority of respondents
  • C-Suite 43% (3)
  • Director 43% (3)
  • Manager 14% (1)
Product Leader Manager NPS 9 Will renew
Legal Leader C-Suite NPS 6 Will renew
Executive Director NPS 9

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Sentiment

28 Net Promoter Score, from 7 scored reviews
  • Promoters 3
  • Passives 3
  • Detractors 1

Cumulative NPS by month

+1 over 5 months
  • May 7
  • Jan 8
  • Dec 8
  • Jun 8
  • Aug 8

Net Promoter Score across 1 reviews, accumulated up to each month. Category median 28 across 1 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 100%
  • Will renew 5
  • Undecided 0
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 100% 3 answers
  • Director 100% 1 answer
  • Manager 100% 1 answer
  • 7.8/10 Average score from customers who will renew

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