PUBMED

pubmed.ncbi.nlm.nih.gov · Bethesda, United States of America

PubMed is a free search and discovery platform maintained by the U.S. National Center for Biotechnology Information that provides access to citations and abstracts for biomedical and life sciences literature. It serves researchers, clinicians, students, and policymakers by indexing content from MEDLINE and other scientific journals and repositories. The service is funded and operated by the U.S. government rather than generating revenue directly from users.

Employees
300
Founded
1996
Headquarters
Bethesda, United States of America

What 5 Arbolus experts think of PUBMED

NPS scores are highly concentrated at the upper end, with 67% of users rating a perfect 10 and 33% a 9. All users have been engaged for over a year, indicating strong stickiness and satisfaction. The lack of churn, high stickiness, and uniformly high NPS indicates deep customer loyalty and a robust product–user fit.Overall Customer Sentiment: Positive

Who reviewed PUBMED

Total customers 5 5 current · 0 former
Reviews growth +5 in six months
Seniority of respondents
  • C-Suite 50% (3)
  • Director 25% (1)
  • Manager 25% (1)
Other Generalist C-Suite NPS 9
Revenue Leader C-Suite NPS 9
Legal Leader Director NPS 10

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Sentiment

100 Net Promoter Score, from 5 scored reviews
  • Promoters 5
  • Passives 0
  • Detractors 0

Written answers and themes publish with the full report.

For people who use PUBMED

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