Productboard

productboard.com · Prague, Czech Republic

Productboard is a product management platform that helps product teams collect customer feedback, prioritize features, and align roadmaps with business objectives. Its SaaS solution centralizes insights from customers and stakeholders, connects them to product ideas, and provides tools for planning and communicating product roadmaps. The company serves software-driven organizations of all sizes on a subscription basis.

  • Product Analytics & Feedback
  • Knowledge Management & Collaboration
  • Business Intelligence & Dashboards
Revenue
$80.0M
Employees
600
Founded
2014
Headquarters
Prague, Czech Republic

What 82 Arbolus experts think of Productboard

Sentiment is mixed: NPS is -4, while 50% of recorded renewal intentions are positive. Long-term use is common, but meaningful detractors and offboarding signal risk around cost, integrations, and upkeep.

Who reviewed Productboard

Total customers 82 73 current · 9 former
Reviews growth +55 in six months
Seniority of respondents
  • C-Suite 56% (46)
  • Director 32% (26)
  • Manager 12% (10)
Product Leader Manager NPS 2
Product Leader C-Suite NPS 9 Undecided
Other Generalist Director NPS 9

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Sentiment

-3 Net Promoter Score, from 81 scored reviews
  • Promoters 19
  • Passives 40
  • Detractors 22

Cumulative NPS by month

+0 over 6 months
  • Apr 7
  • May 7
  • Jun 7
  • Jul 7
  • Aug 7
  • Sep 7

Net Promoter Score across 13 reviews, accumulated up to each month. Category median 23 across 13 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 47%
  • Will renew 25
  • Undecided 18
  • Not renewing 10

Plan to renew, by seniority

  • C-Suite 45% 29 answers
  • Director 53% 19 answers
  • Manager 40% 5 answers
  • 8.2/10 Average score from customers who will renew
  • 6.9/10 Average score from undecided customers
  • 6.5/10 Average score from customers not renewing

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