Productboard
Productboard is a product management platform that helps product teams collect customer feedback, prioritize features, and align roadmaps with business objectives. Its SaaS solution centralizes insights from customers and stakeholders, connects them to product ideas, and provides tools for planning and communicating product roadmaps. The company serves software-driven organizations of all sizes on a subscription basis.
- Product Analytics & Feedback
- Knowledge Management & Collaboration
- Business Intelligence & Dashboards
- Revenue
- $80.0M
- Employees
- 600
- Founded
- 2014
- Headquarters
- Prague, Czech Republic
What 82 Arbolus experts think of Productboard
Sentiment is mixed: NPS is -4, while 50% of recorded renewal intentions are positive. Long-term use is common, but meaningful detractors and offboarding signal risk around cost, integrations, and upkeep.
Who reviewed Productboard
- C-Suite 56% (46)
- Director 32% (26)
- Manager 12% (10)
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Sentiment
-3 Net Promoter Score, from 81 scored reviews- Promoters 19
- Passives 40
- Detractors 22
Cumulative NPS by month
+0 over 6 months- Apr 7
- May 7
- Jun 7
- Jul 7
- Aug 7
- Sep 7
Net Promoter Score across 13 reviews, accumulated up to each month. Category median 23 across 13 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 47%Plan to renew, by seniority
- 45% 29 answers
- 53% 19 answers
- 40% 5 answers
- 8.2/10 Average score from customers who will renew
- 6.9/10 Average score from undecided customers
- 6.5/10 Average score from customers not renewing
Top alternatives
Most weighed by Productboard customersFor people who use Productboard
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