Profitero, Inc.
Profitero provides an eCommerce analytics and digital shelf optimization platform that helps brands and manufacturers track product performance, pricing, search placement, and content across online retailers. Its software and data services are used by consumer goods, retail, and other B2C brands to improve sales, share, and profitability in eCommerce channels. The company generates revenue through SaaS subscriptions and related analytics and consulting services.
- Business Intelligence & Dashboards
- Marketing Analytics & Attribution
- Revenue
- $65.0M
- Employees
- 350
- Founded
- 2010
- Headquarters
- Boston, United States of America
What 7 Arbolus experts think of Profitero, Inc.
NPS scores are distributed with three entries in the high (7+) bracket, including a 10 and a 9, while one is neutral (7), and one low (4). Renewal intent skews positive with 3 of 5 experts confirming intent to renew, one unsure, and one unreported. Implementation stage is uniformly mature, with 100% of experts reporting use for more than one year. Key themes include strong platform stickiness among high spenders and positive promoters, counterbalanced by occasional skepticism reflected in the lower NPS. Overall Customer Sentiment: Positive
Who reviewed Profitero, Inc.
- C-Suite 71% (5)
- Director 29% (2)
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Sentiment
0 Net Promoter Score, from 7 scored reviews- Promoters 3
- Passives 1
- Detractors 3
Cumulative NPS by month
+2 over 6 months- Mar 5
- Apr 6
- Jun 7
- Jul 6
- Aug 7
- Sep 7
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 0 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 67%Plan to renew, by seniority
- 80% 5 answers
- 0% 1 answer
- 9/10 Average score from customers who will renew
- 5/10 Average score from undecided customers
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