Omnia Retail
Omnia Retail provides dynamic pricing and retail pricing software that helps retailers and brands optimize prices, promotions, and product positioning across online and offline channels. Its SaaS platform ingests competitor, market, and internal data to automate pricing decisions and improve margins and revenue. The company serves mid-market and enterprise retailers and e-commerce players, typically on a subscription and services model.
- Pricing & Quoting (CPQ)
- Business Intelligence & Dashboards
- Revenue
- $9.0M
- Employees
- 80
- Founded
- 2012
- Headquarters
- Amsterdam-Zuidoost, Netherlands
What 5 Arbolus experts think of Omnia Retail
NPS scores are consistently high, ranging from 7 to 9, reflecting a generally positive disposition. Renewal intent is strong, with most experts planning to renew and only one being unsure. Stickiness is evident, with customers either in pilot or established for over a year, and feedback themes consistently highlight reliability, automation, and time savings as main positives. A minority cite onboarding and maintenance as minor drawbacks. Overall Customer Sentiment: Positive
Who reviewed Omnia Retail
- C-Suite 80% (4)
- Director 20% (1)
Employer names and spend open in the full report, along with the other 2 customers.
Everything 5 customers told us about Omnia Retail.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
40 Net Promoter Score, from 5 scored reviews- Promoters 2
- Passives 3
- Detractors 0
Cumulative NPS by month
-1 over 3 months- Jun 9
- Jun 8
- Jul 8
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 40 across 1 companies.
Praised
- Consistent Workflows
- Reliable Automation
- Scalable Solution
- Deeper Integration
Criticised
- Maintenance and Integration
- Onboarding Complexity
- System Overhead
- Maintenance Complexity
What customers say
Renewal intent
Plan to renew 75%Plan to renew, by seniority
- 67% 3 answers
- 100% 1 answer
- 8.3/10 Average score from customers who will renew
- 7/10 Average score from undecided customers
Report
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