Omnicell, Inc.
Omnicell, Inc. provides medication management and adherence automation solutions for hospitals, health systems, and pharmacies, offering hardware, software, and services that help manage medication dispensing, inventory, and patient adherence. The company generates revenue through the sale and leasing of automated dispensing systems, cloud software subscriptions, and related maintenance, professional, and consulting services.
- Electronic Health Records
- Energy & Utilities Operations Software
- Revenue
- $1.2B
- Employees
- 3,800
- Founded
- 1992
- Headquarters
- Mountain View, United States of America
What 10 Arbolus experts think of Omnicell, Inc.
The NPS distribution shows a majority of high scores, with 71% of responses at 8 or above, indicating positive satisfaction among most users. Renewal intent is mixed, with 43% indicating 'Yes', and 43% as 'Not Sure', suggesting some uncertainty. Stickiness is strong, with 86% beyond the 1-year implementation stage, signifying established adoption. Key themes from quantitative data highlight strong satisfaction among high spenders and more hesitancy from some lower spend, influencer-aligned customers.Overall Customer Sentiment: Positive
Who reviewed Omnicell, Inc.
- C-Suite 60% (6)
- Director 30% (3)
- Manager 10% (1)
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Sentiment
50 Net Promoter Score, from 10 scored reviews- Promoters 6
- Passives 3
- Detractors 1
Cumulative NPS by month
-1 over 6 months- Jul 9
- Oct 7
- Mar 8
- Apr 8
- Jul 8
- Sep 8
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 50 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 50%Plan to renew, by seniority
- 50% 4 answers
- 50% 2 answers
- 9/10 Average score from customers who will renew
- 6.3/10 Average score from undecided customers
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