Ontellus
Ontellus is a technology-enabled services company that helps insurers, law firms, and corporations obtain, digitize, and manage medical, billing, employment, and other records used in claims and litigation. Its platform streamlines record retrieval, indexing, and analysis to reduce cycle times and administrative costs in the claims and legal process. The company generates revenue through transaction-based fees and service contracts for record retrieval and related support services.
- IT Consulting & Implementation
- Revenue
- $150.0M
- Employees
- 650
- Founded
- 1975
- Headquarters
- Houston, United States of America
What 9 Arbolus experts think of Ontellus
NPS distribution is strong, with NPS scores predominantly in the 7–10 range, and no negative outliers identified. Renewal intent is high, as the majority of experts with available data indicate continued use. Most respondents are in the MoreThan1Year implementation stage, supporting long-term adoption and stickiness. Key themes inferred include a positive response to operational efficiency and the platform's capability to meet complex industry requirements. Overall Customer Sentiment: Positive
Who reviewed Ontellus
- C-Suite 100% (9)
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Sentiment
33 Net Promoter Score, from 9 scored reviews- Promoters 3
- Passives 6
- Detractors 0
Cumulative NPS by month
+0 over 6 months- Jun 8
- Jan 8
- Feb 8
- Mar 8
- Apr 8
- Aug 8
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 33 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 100%Plan to renew, by seniority
- 100% 4 answers
- 7.8/10 Average score from customers who will renew
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