OneStream Software
OneStream Software provides a unified corporate performance management (CPM) platform that streamlines financial consolidation, planning, reporting, and analytics for large and mid-sized enterprises. Its cloud-based software replaces multiple legacy finance systems with a single solution, helping finance teams manage budgeting, forecasting, and financial close processes. The company generates revenue through software subscriptions, related services, and support for customers across industries worldwide.
- Financial Planning & Analysis
- Business Intelligence & Dashboards
- Enterprise ERP
- Revenue
- $450.0M
- Employees
- 1,500
- Founded
- 2010
- Headquarters
- Rochester, United States of America
What 51 Arbolus experts think of OneStream Software
NPS distribution is solidly positive, with 35% Promoters (NPS 9–10), 50% Passives (NPS 7–8), and 15% Detractors (NPS 6 and below). 70% of experts express strong renewal intent, especially among high spenders and mature implementations. Stickiness is high, aided by OneStream's centrality to consolidation and reporting workflows, though complexity and user experience are noted weaknesses. Key feedback themes include consolidation strength, unified data model, efficient close cycles, but also complexity and outdated reporting/UX relative to BI tools.Overall Customer Sentiment: Positive
Who reviewed OneStream Software
- C-Suite 76% (39)
- Director 20% (10)
- Manager 4% (2)
Employer names and spend open in the full report, along with the other 48 customers.
Everything 51 customers told us about OneStream Software.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
19 Net Promoter Score, from 51 scored reviews- Promoters 19
- Passives 23
- Detractors 9
Cumulative NPS by month
+0 over 6 months- Mar 8
- Apr 8
- May 8
- Jul 8
- Aug 8
- Sep 8
Net Promoter Score across 5 reviews, accumulated up to each month. Category median 19 across 5 companies.
Praised
- Automate Scenario Planning
- Enhance Reporting and Visualization
- Integrated BI Capabilities
- Consolidation and Unified Platform
Criticised
- Competitor Feature Advancements
- Escalating Total Cost
- Security or Reputational Risk
- Reporting and Visualization Gaps
What customers say
Renewal intent
Plan to renew 64%Plan to renew, by seniority
- 65% 23 answers
- 56% 9 answers
- 100% 1 answer
- 8.2/10 Average score from customers who will renew
- 7.4/10 Average score from undecided customers
- 8/10 Average score from customers not renewing
Top alternatives
Most weighed by OneStream Software customers
Report
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