Prolific
Prolific is an online research platform that connects academic and commercial researchers with a vetted pool of participants to run surveys and behavioral studies. The company provides tools for study design, participant recruitment, targeting, and data quality controls, charging researchers on a per‑project basis while paying participants for their time. It serves universities, research institutes, and businesses conducting human-subject research and user studies.
- Marketplace & Booking Platforms
- Product Analytics & Feedback
- Revenue
- $25.0M
- Employees
- 200
- Founded
- 2014
- Headquarters
- Londonderry County Borough, United Kingdom
What 5 Arbolus experts think of Prolific
The NPS distribution skews strongly positive with scores of 9 and 10 from the majority of Users and Influencers, though one User rated a neutral 7 and another a low 4. Most Influencers report high renewal intent and positive platform stickiness, averaging over a year on the platform. Feedback themes highlight superior participant quality, integration, and demographic targeting, with cost and niche reach as the chief negatives.Overall Customer Sentiment: Positive
Who reviewed Prolific
- C-Suite 25% (1)
- Director 50% (3)
- Manager 25% (1)
Employer names and spend open in the full report, along with the other 2 customers.
Everything 5 customers told us about Prolific.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
40 Net Promoter Score, from 5 scored reviews- Promoters 3
- Passives 1
- Detractors 1
Cumulative NPS by month
+1 over 4 months- Apr 7
- Jun 8
- Aug 8
- Sep 8
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 40 across 1 companies.
Praised
- Superior Participant Verification and Granularity
- Transparent Pay and Quality Respondents
- Seamless Integration with Research Tools
- AI-Driven Validation Tools
Criticised
- Pricing Competition
- Lack of Automated Quality Assurance
- AI-Driven Alternatives
- Higher Recruitment Costs
What customers say
Renewal intent
Plan to renew 100%Plan to renew, by seniority
- 100% 1 answer
- 100% 1 answer
- 8.5/10 Average score from customers who will renew
Report
More in Commerce & Marketplaces
Other companies in Commerce & Marketplaces with a customer report.
For people who use Prolific
Do you use Prolific at work?
Share your software review and get matched to paid projects. Arbolus pays you every time a client reads your review.
- 5 customers of Prolific have already contributed
Takes a few minutes. Your identity stays anonymous.