Reddit, Inc.
Reddit, Inc. operates a social media and online discussion platform organized into topic-based communities where users post, comment, and vote on content, and it generates revenue primarily through digital advertising, premium memberships, and content-related partnerships.
- Customer Data Platform
- Marketing Analytics & Attribution
- Product Analytics & Feedback
- Revenue
- $800.0M
- Employees
- 2,500
- Founded
- 2005
- Headquarters
- San Francisco, United States of America
What 34 Arbolus experts think of Reddit, Inc.
The NPS is highly positive, with multiple experts citing scores of 9 or 10. A minority cite a mid NPS (5-7), emphasizing concerns about noise and bot activity. Renewal intent is positive where stated, though much is unspecified; most experts indicate long-term, habitual use. Stickiness is strong, as nearly all have used Reddit for more than a year. Major feedback themes are authentic, diverse discussion and real user opinions, offset by noise and search limitations.Overall Customer Sentiment: Positive
Who reviewed Reddit, Inc.
- C-Suite 53% (18)
- Director 30% (10)
- Manager 17% (6)
Employer names and spend open in the full report, along with the other 31 customers.
Everything 34 customers told us about Reddit, Inc..
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
41 Net Promoter Score, from 34 scored reviews- Promoters 21
- Passives 6
- Detractors 7
Cumulative NPS by month
+0 over 6 months- May 8
- Jun 8
- Jul 8
- Aug 9
- Sep 8
- Oct 8
Net Promoter Score across 2 reviews, accumulated up to each month. Category median 26 across 2 companies.
Praised
- Improved Search and Content Discovery
- AI-Powered Summarization and Credibility Tools
- Enhanced Noise Filtering and Moderation
- Source for Trusted User Opinions
Criticised
- Bot Activity and Forced Advertising
- Quality-driven Platform Disruption
- AI and Third-party Substitution
- Moderation and Quality Concerns
What customers say
Renewal intent
Plan to renew 50%Plan to renew, by seniority
- 67% 3 answers
- 0% 2 answers
- 100% 1 answer
- 8/10 Average score from customers who will renew
- 7/10 Average score from undecided customers
Top alternatives
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