SampleMD | OPTIMIZERx

optimizerx.com · Rochester, United States of America

SampleMD is a solution from OptimizeRx that integrates prescription drug savings, patient support programs, and adherence resources into electronic health record (EHR) and e-prescribing workflows for healthcare providers. It enables life sciences companies to deliver copay offers and patient assistance information at the point of care while physicians are writing prescriptions. The platform generates revenue primarily from pharmaceutical manufacturers and life sciences organizations that pay for digital messaging and program distribution within provider workflows.

  • Patient Engagement & Telehealth
  • Digital & Marketing Agency Services
Revenue
$65.0M
Employees
220
Founded
2006
Headquarters
Rochester, United States of America

What 9 Arbolus experts think of SampleMD | OPTIMIZERx

NPS scores are high, with 43% of respondents scoring 10, 14% scoring 9, and 29% at 6. Renewal intent is generally positive or not explicitly stated, with only one 'Not Sure.' 86% of users report >1 year in implementation, indicating entrenched usage. Quantitative patterns show clear value perception and strong adoption among commercial and marketing roles in global pharma.Overall Customer Sentiment: Positive

Who reviewed SampleMD | OPTIMIZERx

Total customers 9 9 current · 0 former
Reviews growth +8 in six months
Seniority of respondents
  • C-Suite 56% (5)
  • Director 44% (4)
Strategy Leader C-Suite NPS 8 Undecided
Marketing Leader C-Suite NPS 10
Marketing Leader Director NPS 10

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Sentiment

0 Net Promoter Score, from 9 scored reviews
  • Promoters 4
  • Passives 1
  • Detractors 4

Cumulative NPS by month

+0 over 5 months
  • Jan 8
  • Jun 7
  • Jul 8
  • Aug 8
  • Sep 8

Net Promoter Score across 1 reviews, accumulated up to each month. Category median 0 across 1 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 0%
  • Will renew 0
  • Undecided 2
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 0% 1 answer
  • Director 0% 1 answer
  • 7/10 Average score from undecided customers

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