SCREAMING FROG

screamingfrog.co.uk · Henley-on-Thames, United Kingdom

Screaming Frog is a UK-based software company that develops SEO tools and provides search marketing services to help businesses improve their website visibility and technical performance in search engines. Its flagship product, the Screaming Frog SEO Spider, is a desktop website crawler used by marketers, agencies, and in-house teams for technical SEO audits, while its agency arm offers SEO, PPC, and related digital marketing services on a fee-for-service basis.

  • SEO & Content Marketing
  • Digital & Marketing Agency Services
  • Product Analytics & Feedback
Revenue
$8.0M
Employees
60
Founded
2010
Headquarters
Henley-on-Thames, United Kingdom

What 8 Arbolus experts think of SCREAMING FROG

NPS scores are mostly high, with 43% of experts rating 10 and all scores above 6. The majority (over 85%) have used the product for over one year, suggesting deep stickiness. Among spenders, those with intent to renew display both high spend and strong NPS, while the only negative renewal intent corresponds to an NPS of 6. The customer base overall is characterized by high engagement and product satisfaction.Positive

Who reviewed SCREAMING FROG

Total customers 8 8 current · 0 former
Reviews growth +8 in six months
Seniority of respondents
  • C-Suite 62% (5)
  • Director 25% (2)
  • Manager 12% (1)
Product Leader Director NPS 9 Will renew
Marketing Leader Manager NPS 10
Marketing Leader C-Suite NPS 6 Not renewing

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Sentiment

37 Net Promoter Score, from 8 scored reviews
  • Promoters 4
  • Passives 3
  • Detractors 1

Cumulative NPS by month

+0 over 5 months
  • Apr 8
  • May 9
  • Jul 8
  • Aug 9
  • Sep 8

Net Promoter Score across 1 reviews, accumulated up to each month. Category median 37 across 1 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 33%
  • Will renew 1
  • Undecided 1
  • Not renewing 1

Plan to renew, by seniority

  • C-Suite 0% 1 answer
  • Director 50% 2 answers
  • 9/10 Average score from customers who will renew
  • 7/10 Average score from undecided customers
  • 6/10 Average score from customers not renewing

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