Scorpion

scorpion.co · Valencia, United States of America

Scorpion is a digital marketing and technology company that provides websites, advertising, SEO, and lead management solutions for local and service-based businesses such as law firms, home services, healthcare, and multi-location brands. It offers a proprietary platform that combines marketing campaign management, analytics, and CRM-style tools to help clients acquire and retain customers. The company generates revenue through subscription-based software and managed marketing services fees.

  • Digital & Marketing Agency Services
  • Marketing Automation
  • Business Intelligence & Dashboards
Revenue
$220.0M
Employees
900
Founded
2001
Headquarters
Valencia, United States of America

What 8 Arbolus experts think of Scorpion

NPS scores range from 5 to 10, with influencers skewing higher (average 8.5) and users clustered in the 5 to 7 range. 50% of the pool express clear intention to renew, while 37.5% are unsure, and 12.5% have decided not to renew. Stickiness is high among those implemented for more than a year, though pilot users show lower commitment and mixed sentiment. Experts with higher annual spend give higher NPS and more positive renewal intent, confirming a positive value correlation. However, uncertainty remains among a significant minority, particularly users.Overall Customer Sentiment: Neutral

Who reviewed Scorpion

Total customers 8 6 current · 2 former
Reviews growth +8 in six months
Seniority of respondents
  • C-Suite 75% (6)
  • Director 25% (2)
Marketing Leader C-Suite NPS 7 Will renew
Engineering Leader C-Suite NPS 9 Will renew
Not specified C-Suite NPS 9 Will renew

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Sentiment

12 Net Promoter Score, from 8 scored reviews
  • Promoters 3
  • Passives 3
  • Detractors 2

Cumulative NPS by month

+2 over 3 months
  • Jul 6
  • Aug 7
  • Oct 8

Net Promoter Score across 1 reviews, accumulated up to each month. Category median 12 across 1 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 38%
  • Will renew 3
  • Undecided 3
  • Not renewing 2

Plan to renew, by seniority

  • C-Suite 50% 6 answers
  • Director 0% 2 answers
  • 8.3/10 Average score from customers who will renew
  • 6.7/10 Average score from undecided customers
  • 7.5/10 Average score from customers not renewing

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