R STUDIO

rstudiolive.com · Tokyo, Japan

R STUDIO is a Japanese creative production company that provides video, photography, and live streaming services for corporate clients, events, and entertainment projects. It supports planning, shooting, and post-production for promotional content, concerts, and online broadcasts, generating revenue through project-based production fees and ongoing service contracts. The company also offers technical direction and on-site production support for live and hybrid events.

  • Digital & Marketing Agency Services
  • IT Consulting & Implementation
Revenue
$3.5M
Employees
25
Founded
2015
Headquarters
Tokyo, Japan

What 13 Arbolus experts think of R STUDIO

NPS scores are concentrated at the higher end, with 66% of respondents rating 9 or 10, indicating strong advocacy. Renewal intent is affirmative in all cases where data is available, barring one instance of uncertainty. Customers with longer implementation experience (>1 year) report higher NPS and are more likely to renew, indicating robust stickiness. Key themes include sustained satisfaction, cross-industry appeal, and positive user advocacy.Overall Customer Sentiment: Positive

Who reviewed R STUDIO

Total customers 13 12 current · 1 former
Reviews growth +10 in six months
Seniority of respondents
  • C-Suite 43% (6)
  • Director 43% (6)
  • Manager 14% (2)
Other Analyst Not specified NPS 10
Executive Not specified NPS 8
Data Leader Director NPS 10

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Sentiment

53 Net Promoter Score, from 13 scored reviews
  • Promoters 8
  • Passives 4
  • Detractors 1

Cumulative NPS by month

+0 over 6 months
  • Nov 9
  • Dec 10
  • Jan 9
  • Jun 9
  • Jul 9
  • Aug 9

Net Promoter Score across 2 reviews, accumulated up to each month. Category median 49 across 2 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 67%
  • Will renew 2
  • Undecided 1
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 100% 1 answer
  • Director 100% 1 answer
  • Manager 0% 1 answer
  • 9.5/10 Average score from customers who will renew
  • 10/10 Average score from undecided customers

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