Rapido
Rapido is an Indian bike taxi and mobility platform that connects passengers with two- and three-wheeler drivers via a mobile app for short-distance urban transport. It earns revenue by charging commissions on each ride and related mobility services, primarily serving consumers in Indian cities.
- Marketplace & Booking Platforms
- Revenue
- $80.0M
- Employees
- 2,500
- Founded
- 2015
- Headquarters
- Bengaluru, India
What 6 Arbolus experts think of Rapido
NPS scores are highly positive, with 40% of responses at 10 and the remainder above 5. Renewal intent is inferred as strong from repeated long-term use, with 60% of users reporting over one year on the platform. Implementation stage skews heavily toward long-standing, engaged users. The primary theme is consistent satisfaction tied to ongoing daily value.Positive
Who reviewed Rapido
- Manager 100% (6)
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Sentiment
33 Net Promoter Score, from 6 scored reviews- Promoters 3
- Passives 2
- Detractors 1
Cumulative NPS by month
-1 over 4 months- Jul 9
- Aug 9
- Sep 8
- Oct 8
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 33 across 1 companies.
Written answers and themes publish with the full report.
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