RBS
Royal Bank of Scotland (RBS) is a UK-based banking and financial services institution that provides retail, commercial, and corporate banking products such as current accounts, loans, mortgages, and payment services to individuals, small businesses, and large enterprises. It generates revenue primarily through net interest income on lending activities, fees for banking and payment services, and other financial products. RBS operates as part of NatWest Group, focusing on customers in Scotland and select international markets.
- Revenue
- $15.0B
- Employees
- 60,000
- Founded
- 1727
- Headquarters
- Edinburgh, United Kingdom
What 5 Arbolus experts think of RBS
5 customers have reviewed RBS so far. The full customer report is in progress and publishes once enough customers have been interviewed in depth.
Who reviewed RBS
- C-Suite 20% (1)
- Director 40% (2)
- Manager 40% (2)
Employer names and spend open once the report publishes.
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Sentiment
20 Net Promoter Score, from 5 scored reviews- Promoters 1
- Passives 4
- Detractors 0
Cumulative NPS by month
+0 over 4 months- Jun 8
- Jan 8
- Aug 9
- Oct 8
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 20 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 50%Plan to renew, by seniority
- 0% 1 answer
- 100% 1 answer
- 7/10 Average score from customers who will renew
- 8/10 Average score from customers not renewing
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