Remitly
Remitly is a digital financial services company that provides cross-border money transfer services primarily for immigrants and their families, enabling users to send funds from developed markets to emerging markets via mobile and web applications. It partners with banks, cash pickup locations, and mobile wallet providers to deliver remittances, and generates revenue through transaction fees and foreign exchange spreads.
- Payment Processing
- Cross-Border Payments & FX
- Revenue
- $1.0B
- Employees
- 2,200
- Founded
- 2011
- Headquarters
- Seattle, United States of America
What 6 Arbolus experts think of Remitly
NPS scores are high, with 67% reporting scores of 9 or 10, indicating strong advocacy. 17% are neutral (score of 7), and 17% are moderately positive (score of 6). 83% of users have over one year of usage, reinforcing platform stickiness. The overall theme is satisfaction and commitment, particularly among longer-term users.Overall Customer Sentiment: Positive
Who reviewed Remitly
- C-Suite 83% (5)
- Director 17% (1)
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Sentiment
50 Net Promoter Score, from 6 scored reviews- Promoters 4
- Passives 1
- Detractors 1
Cumulative NPS by month
+0 over 5 months- Feb 8
- Apr 8
- May 8
- Jun 8
- Aug 8
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 50 across 1 companies.
Written answers and themes publish with the full report.
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