Arbolus Intelligence

RELEX Solutions

relexsolutions.com · Helsinki, Finland

RELEX Solutions provides cloud-based retail planning and supply chain optimization software that helps retailers and consumer goods companies forecast demand, manage inventory, optimize space and assortment, and improve replenishment across stores and distribution centers. Its platform uses advanced analytics to reduce waste, increase availability, and automate planning processes, generating revenue through subscription and services fees. The company serves grocery, specialty retail, and wholesale customers globally.

  • Supply Chain & Logistics Software
  • Business Intelligence & Dashboards
Listed in
Revenue
$250.0M
Employees
2,000
Founded
2005
Headquarters
Helsinki, Finland

What 37 Arbolus experts think of RELEX Solutions

NPS scores among experts are strongly positive: 35% rate 9 or 10, 40% rate 7 or 8, and 25% report 5-6. Renewal intent is mostly positive among high spenders, with a moderate portion of respondents unsure. Stickiness is supported by most users being in post-implementation or >1 year stage. Key themes are forecasting automation, inventory optimization, and AI-driven value, balanced by some frustration with integration, applicability outside retail/CPG, and total cost. Overall Customer Sentiment: Positive

Who reviewed RELEX Solutions

Total customers 37 34 current · 3 former
Reviews growth +22 in six months
Seniority of respondents
  • C-Suite 71% (26)
  • Director 20% (7)
  • Manager 9% (3)
Executive Director NPS 7 Submitted Feb 2026
Engineering Leader Manager NPS 7 Submitted Jul 2026
Operations Manager C-Suite NPS 9 Will renew Submitted Apr 2026

Employer names and spend open in the full report, along with the other 34 customers.

Everything 37 customers told us about RELEX Solutions.

Employer names, spend, renewal intent and every written answer behind the numbers on this page.

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Sentiment

8 Net Promoter Score, from 37 scored reviews
  • Promoters 12
  • Passives 16
  • Detractors 9

Cumulative NPS by month

+0 over 6 months
  • May 8
  • Jun 7
  • Jul 8
  • Aug 8
  • Sep 8
  • Oct 8

Net Promoter Score across 4 reviews, accumulated up to each month. Category median 20 across 4 companies.

Praised

  • Seamless System Integration
  • Industry Expansion
  • AI-Enriched Features
  • Critical for Complex Supply Chains

Criticised

  • Integration Complexity
  • Cost vs. Previous Software
  • Industry Scope Limitation
  • Industry/Niche Limitation

What customers say

Critical for Complex Supply Chains
“This solution covers all flows from supply, assortment, and fulfillment—it's absolutely critical for us due to strong seasonality and complexity.”
Superior Forecasting & Automation
“I see this tool as an intelligent brain layered over our data, using AI to automate replenishment and allocation better than competitors.”
Tangible Performance Gains
“After switching, we've achieved better service levels, lower inventory coverage, and improved purchasing against our previous system.”

Renewal intent

Plan to renew 52%
  • Will renew 11
  • Undecided 8
  • Not renewing 2

Plan to renew, by seniority

  • C-Suite 47% 17 answers
  • Director 75% 4 answers
  • 8.7/10 Average score from customers who will renew
  • 7.3/10 Average score from undecided customers
  • 5.5/10 Average score from customers not renewing

Top alternatives

Most weighed by RELEX Solutions customers

Report

Customer Report - Oct 2026 Oct 2026 37 + 2

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