Reltio

reltio.com · Santa Clara, United States of America

Reltio provides a cloud-native master data management (MDM) platform that unifies and cleanses customer and other core data from multiple systems to create a single, trusted view for enterprises. Its SaaS platform is used by large organizations in industries such as life sciences, financial services, and retail to improve analytics, personalization, compliance, and operational efficiency. The company generates revenue through subscriptions to its data management platform and related professional services.

  • Data Integration & ETL
  • Business Intelligence & Dashboards
  • Customer Data Platform
Revenue
$120.0M
Employees
600
Founded
2011
Headquarters
Santa Clara, United States of America

What 19 Arbolus experts think of Reltio

The NPS distribution is skewed positive, with 67% scoring 8-10, driven largely by high spenders in operational or transformation roles. 53% have strong renewal intent (Yes), mainly among those with more than one year implemented; 33% are not sure, concentrated in pilot and lower spend brackets. Stickiness is reflected by 80% of respondents reporting implementation beyond one year. Main quantitative themes are platform reliability for data-driven roles, and greater uncertainty among new or lower spend users.Overall Customer Sentiment: Positive

Who reviewed Reltio

Total customers 19 19 current · 0 former
Reviews growth +15 in six months
Seniority of respondents
  • C-Suite 68% (13)
  • Director 26% (5)
  • Manager 5% (1)
Strategy Leader Director NPS 8 Will renew
Data Leader Director NPS 9 Will renew
Engineering Leader C-Suite NPS 8

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Sentiment

36 Net Promoter Score, from 19 scored reviews
  • Promoters 9
  • Passives 8
  • Detractors 2

Cumulative NPS by month

-1 over 6 months
  • Mar 9
  • Jan 8
  • Apr 8
  • May 8
  • Jun 8
  • Jul 8

Net Promoter Score across 2 reviews, accumulated up to each month. Category median 25 across 2 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 64%
  • Will renew 9
  • Undecided 3
  • Not renewing 2

Plan to renew, by seniority

  • C-Suite 50% 8 answers
  • Director 80% 5 answers
  • Manager 100% 1 answer
  • 8.6/10 Average score from customers who will renew
  • 6.7/10 Average score from undecided customers
  • 6.5/10 Average score from customers not renewing

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