RILLA VOICE
Rilla Voice is a software company that provides an AI-powered conversation analytics platform for field and in-person sales teams, automatically transcribing and analyzing customer interactions captured via mobile devices. The platform helps brands and service providers understand sales rep performance, customer objections, and buying signals to improve conversion rates and training. Rilla generates revenue through subscription-based SaaS licenses sold primarily to mid-market and enterprise customers with distributed sales forces.
- Product Analytics & Feedback
- Sales Enablement & Training
- Speech & Conversational AI Infrastructure
- Revenue
- $7.0M
- Employees
- 70
- Founded
- 2019
- Headquarters
- New York City, United States of America
What 10 Arbolus experts think of RILLA VOICE
NPS scores are skewed positively, with 25% providing a score of 10, 25% scoring 9–8, and the remainder between 6–7. Renewal intent is expressly positive for 38% of respondents, all of whom are in the >1 year implementation bracket and account for high annual spend. 50% are 'Not Sure' regarding renewal, primarily from newer or pilot-phase customers. Stickiness is highest in customers past their first year of use, aligning with both spend and NPS. Key themes include a strong correlation between increased tenure, higher spend, and positive sentiment, while shorter-term or pilot customers display caution regarding commitment.Overall Customer Sentiment: Positive
Who reviewed RILLA VOICE
- C-Suite 90% (9)
- Manager 10% (1)
Employer names and spend open once the report publishes.
Tell us when the RILLA VOICE report publishes.
We'll email you once the full customer report is ready, with employer names, spend and every written answer. No account needed.
Sentiment
20 Net Promoter Score, from 10 scored reviews- Promoters 4
- Passives 4
- Detractors 2
Cumulative NPS by month
+0 over 6 months- Oct 8
- Apr 8
- Jun 8
- May 8
- Jul 8
- Sep 8
Net Promoter Score across 2 reviews, accumulated up to each month. Category median -2 across 2 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 56%Plan to renew, by seniority
- 50% 8 answers
- 100% 1 answer
- 8.6/10 Average score from customers who will renew
- 7/10 Average score from undecided customers
Top alternatives
Most weighed by RILLA VOICE customers
More in Data & Analytics and Workplace & Productivity
Other companies in both categories with a customer report.
For people who use RILLA VOICE
Do you use RILLA VOICE at work?
Share your software review and get matched to paid projects. Arbolus pays you every time a client reads your review.
- 10 customers of RILLA VOICE have already contributed
Takes a few minutes. Your identity stays anonymous.