Arbolus Intelligence

Ring

ring.com · Hawthorne, United States of America

Ring is a home security and smart home technology company that develops and sells video doorbells, security cameras, alarm systems, and related software and services for residential and small property owners. Its products connect to a mobile app and cloud service that enable users to monitor, record, and receive alerts about activity around their homes. Revenue comes from hardware sales and subscription plans for video storage and enhanced security features.

  • IoT & Edge Platforms
  • Cloud Infrastructure & Hosting
Listed in
Revenue
$900.0M
Employees
2,000
Founded
2012
Headquarters
Hawthorne, United States of America

What 5 Arbolus experts think of Ring

Expert feedback indicates overwhelming positivity, with 100% of respondents providing the highest NPS rating. Renewal intent could not be assessed due to lack of data, but stickiness is shown by more than one year of use for the majority of experts. Main themes are satisfaction with risk reduction, integration, and workflow fit, with concerns only about verification speed and international reach.Overall Customer Sentiment: Positive

Who reviewed Ring

Total customers 5 5 current · 0 former
Reviews growth +4 in six months
Seniority of respondents
  • C-Suite 60% (3)
  • Director 20% (1)
  • Manager 20% (1)
Not specified Director NPS 7 Submitted Sep 2026
Strategy Partner C-Suite NPS 10 Submitted Jul 2026
Other Generalist C-Suite NPS 10 Submitted May 2026

Employer names and spend open in the full report, along with the other 2 customers.

Everything 5 customers told us about Ring.

Employer names, spend, renewal intent and every written answer behind the numbers on this page.

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Sentiment

40 Net Promoter Score, from 5 scored reviews
  • Promoters 3
  • Passives 1
  • Detractors 1

Cumulative NPS by month

-2 over 5 months
  • Apr 10
  • May 10
  • Jul 10
  • Sep 9
  • Oct 8

Net Promoter Score across 1 reviews, accumulated up to each month. Category median 40 across 1 companies.

Praised

  • AI-Driven Risk Scoring Advancements
  • Enhance Verification Speed
  • Expand International Data Reach
  • Effective Risk Reduction

Criticised

  • Switching Due to Verification Delays
  • Limited Suitability for Low-Risk Segments
  • Competitor AI Innovations
  • Limited Value for Low-Risk Operations

What customers say

Effective Risk Reduction
“I've seen a real drop in problem bookings after implementing this; the risk scoring is clear, and integration into the workflow is seamless.”
Crucial for High-Value Properties
“It's especially useful for hosts managing higher value properties, where avoiding costly mistakes is essential for our business model.”
Valuable Risk Management Layer
“Screening guests through this tool before check-in is a key part of our risk management, helping minimize property damage and fraud.”

Report

Customer Report - Oct 2026 Oct 2026 5 + 1

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