RingCentral MVP
RingCentral MVP is a cloud-based unified communications platform that provides business phone, video meetings, messaging, and contact center capabilities in a single solution for organizations of all sizes. It generates revenue through subscription licenses and related services sold to businesses seeking to modernize and consolidate their communications infrastructure. The product is offered by RingCentral, Inc., serving customers globally across industries.
- Communications & Meetings
- Contact Center Software
- Workflow Automation
- Revenue
- $2.2B
- Employees
- 4,000
- Founded
- 1999
- Headquarters
- Belmont, United States of America
What 6 Arbolus experts think of RingCentral MVP
NPS scores are polarized, with two maximum scores (10), one detractor (4), and all other scores in the mid-to-high range (6, 7, 9), indicating mix of loyal and neutral customers. While four experts report over one year of implementation, only one influencer with high spend signals no renewal, highlighting a potential churn risk among large accounts. Offboarding is present but limited. Overall Customer Sentiment:Neutral
Who reviewed RingCentral MVP
- C-Suite 67% (4)
- Director 33% (2)
Employer names and spend open once the report publishes.
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Sentiment
16 Net Promoter Score, from 6 scored reviews- Promoters 3
- Passives 1
- Detractors 2
Cumulative NPS by month
+1 over 3 months- May 7
- Jun 7
- Aug 8
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 16 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 0%Plan to renew, by seniority
- 0% 1 answer
- 10/10 Average score from customers not renewing
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