Roxhill Media, Ltd.
Roxhill Media is a UK-based media database and PR software provider that helps communications and public relations professionals identify, understand, and contact relevant journalists and media outlets. Its platform offers a curated, journalist-focused database, media monitoring, and workflow tools that support PR teams in planning and executing media outreach. The company generates revenue through subscriptions to its SaaS platform and related services for in-house communications teams and agencies.
- Sales Intelligence & Prospecting
- Marketing Automation
- Revenue
- $9.0M
- Employees
- 70
- Founded
- 2015
- Headquarters
- Londonderry County Borough, United Kingdom
What 19 Arbolus experts think of Roxhill Media, Ltd.
NPS scores range from 6 to 10, with most experts providing moderately high marks and three explicitly rating 8 or above. Renewal intent is strong among high spenders and long-term users, with over half of those with renewal data indicating 'Yes' and only a minority 'Not Sure.' Stickiness correlates with implementation stage: those with over a year of use generally express higher satisfaction and commitment. Key positive themes include Roxhill's frequent database updates, workflow automation saving time, value for money, and strong customer support. Negative themes center on limited EMEA data depth, some UI and template design challenges, and the need for broader AI-driven analytics and integration. Overall Customer Sentiment: Positive
Who reviewed Roxhill Media, Ltd.
- C-Suite 50% (10)
- Director 21% (4)
- Manager 29% (6)
Employer names and spend open in the full report, along with the other 16 customers.
Everything 19 customers told us about Roxhill Media, Ltd..
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
-15 Net Promoter Score, from 19 scored reviews- Promoters 4
- Passives 8
- Detractors 7
Cumulative NPS by month
+0 over 5 months- Dec 7
- May 7
- Jul 7
- Sep 7
- Oct 7
Net Promoter Score across 4 reviews, accumulated up to each month. Category median -24 across 4 companies.
Praised
- End-to-End Workflow Unification
- AI-Driven Reporting and Predictive Analytics
- International Scalability
- Usability and Fast Adoption
Criticised
- Specialization May Require Complementary Tools
- Content Management System Limitations
- International and EMEA Data Depth
- Press Release Workflow Limitations
What customers say
Renewal intent
Plan to renew 58%Plan to renew, by seniority
- 71% 7 answers
- 0% 2 answers
- 0% 1 answer
- 100% 2 answers
- 6.9/10 Average score from customers who will renew
- 6.8/10 Average score from undecided customers
- 9/10 Average score from customers not renewing
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