Vuelio

vuelio.com · Londonderry County Borough, United Kingdom

Vuelio provides public relations, public affairs, and media monitoring software that helps communications and PR teams manage media contacts, track coverage, monitor social and traditional media, and measure campaign impact. Its platform is used by in‑house communications departments, agencies, and public sector organizations on a subscription basis.

  • Marketing Analytics & Attribution
  • Marketing Automation
  • Customer Data Platform
Revenue
$30.0M
Employees
200
Founded
2005
Headquarters
Londonderry County Borough, United Kingdom

What 7 Arbolus experts think of Vuelio

NPS is split across the range: two scores of 8 (satisfied), one score of 7 (neutral), three scores in the 3–6 range (detractors). Renewal intent is uncertain, with only 1 clear yes, 1 no, 1 unsure, and others not specified. Implementation stages show both early (pilot/less than 1 year) and mature (>1 year) users; satisfaction is higher in mature implementations. Persistence is lowest among pilot users and where NPS is low.Overall Customer Sentiment: Neutral

Who reviewed Vuelio

Total customers 7 6 current · 1 former
Reviews growth +5 in six months
Seniority of respondents
  • C-Suite 57% (4)
  • Director 29% (2)
  • Manager 14% (1)
Generalist Generalist C-Suite NPS 8
Finance Executive C-Suite NPS 7 Undecided
Marketing Leader Director NPS 3 Not renewing

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Sentiment

-57 Net Promoter Score, from 7 scored reviews
  • Promoters 0
  • Passives 3
  • Detractors 4

Cumulative NPS by month

+0 over 4 months
  • Dec 6
  • Feb 6
  • Apr 6
  • Jul 6

Net Promoter Score across 2 reviews, accumulated up to each month. Category median -36 across 2 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 33%
  • Will renew 1
  • Undecided 1
  • Not renewing 1

Plan to renew, by seniority

  • C-Suite 0% 1 answer
  • Director 50% 2 answers
  • 8/10 Average score from customers who will renew
  • 7/10 Average score from undecided customers
  • 3/10 Average score from customers not renewing

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