Walmart Connect

walmartconnect.com · Bentonville, United States of America

Walmart Connect is the retail media business of Walmart that provides advertising solutions across Walmart’s digital properties, in-store media, and offsite channels, enabling brands and suppliers to reach Walmart shoppers and measure campaign performance. It monetizes Walmart’s first‑party shopper data by selling media placements, sponsored search, display, and omnichannel ad products to CPG companies and other advertisers. The unit operates as part of Walmart’s U.S. business, serving both large national brands and marketplace sellers.

  • Marketing Analytics & Attribution
  • Marketing Automation
  • Sales Intelligence & Prospecting
Revenue
$3.0B
Employees
1,200
Founded
2021
Headquarters
Bentonville, United States of America

What 7 Arbolus experts think of Walmart Connect

NPS scores are highly positive, with 50% of responses at 10 and all others above 7. Renewal intent is generally strong or not stated, but no negative intent appears. Every respondent’s implementation exceeds one year, reinforcing high stickiness and entrenched use. Overall sentiment is highly favorable among both Users and Influencers.Positive

Who reviewed Walmart Connect

Total customers 7 7 current · 0 former
Reviews growth +7 in six months
Seniority of respondents
  • C-Suite 29% (2)
  • Director 57% (4)
  • Manager 14% (1)
Generalist Leader Manager NPS 10
Marketing Leader Director NPS 8 Will renew
Executive Director NPS 9

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Sentiment

57 Net Promoter Score, from 7 scored reviews
  • Promoters 4
  • Passives 3
  • Detractors 0

Cumulative NPS by month

-1 over 4 months
  • Mar 10
  • Apr 8
  • Jul 8
  • Aug 9

Net Promoter Score across 1 reviews, accumulated up to each month. Category median 57 across 1 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 50%
  • Will renew 1
  • Undecided 1
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 0% 1 answer
  • Director 100% 1 answer
  • 8/10 Average score from customers who will renew
  • 10/10 Average score from undecided customers

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