Weber Shandwick
Weber Shandwick is a global public relations and communications agency that provides strategic communications, corporate reputation, public affairs, crisis management, and integrated marketing services to corporations, governments, and nonprofits. The firm helps clients plan and execute campaigns across earned, owned, and paid channels, including media relations, digital and social, and content development. It generates revenue through retainer-based and project-based professional services engagements delivered by its worldwide network of offices.
- Revenue
- $900.0M
- Employees
- 6,000
- Founded
- 2001
- Headquarters
- New York City, United States of America
What 5 Arbolus experts think of Weber Shandwick
NPS distribution shows 2 promoters (NPS 9), 1 passive (NPS 8), 1 passive (NPS 6), and 1 detractor (NPS 4). Renewal intent is mixed: two users abstained, two influencers are not sure, and one influencer will not renew. Stickiness varies: one user is offboarding, one user with >1 year tenure, one influencer >1 year, and one influencer . Key quantitative theme: satisfaction correlates with >1 year tenure, while influencers in procurement show greater churn risk.Overall Customer Sentiment: Neutral
Who reviewed Weber Shandwick
- C-Suite 100% (5)
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Sentiment
0 Net Promoter Score, from 5 scored reviews- Promoters 2
- Passives 1
- Detractors 2
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 0%Plan to renew, by seniority
- 0% 3 answers
- 7/10 Average score from undecided customers
- 4/10 Average score from customers not renewing
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