Wasserman
Wasserman is a global sports, music, entertainment and culture agency that provides talent representation, brand consulting, marketing, and media services to athletes, artists, brands, and properties. The firm helps clients with sponsorship strategy, creative campaigns, experiential activations, and content, generating revenue through retainers, commissions, and project-based fees. It operates across North America, Europe and other international markets, serving both corporate brands and individual talent.
- Digital & Marketing Agency Services
- IT Consulting & Implementation
- Revenue
- $550.0M
- Employees
- 2,000
- Founded
- 2002
- Headquarters
- Los Angeles, United States of America
What 11 Arbolus experts think of Wasserman
The NPS distribution shows a mixed sentiment among clients, with scores primarily around 7 to 9 indicating satisfaction but also suggesting room for improvement. The pattern observed in renewal intent reveals uncertainty, highlighting the need for Wasserman to focus more on reinforcing client relationships. The implementation data suggests a leaning towards advanced engagement stages, which is positive for long-term partnerships. Key themes include acknowledgment of Wasserman's strategic value and the need for consistent performance verification.Overall Customer Sentiment: Positive
Who reviewed Wasserman
- C-Suite 82% (9)
- Director 18% (2)
Employer names and spend open in the full report, along with the other 8 customers.
Everything 11 customers told us about Wasserman.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
18 Net Promoter Score, from 11 scored reviews- Promoters 4
- Passives 5
- Detractors 2
Cumulative NPS by month
+0 over 4 months- Oct 8
- Nov 8
- Jan 8
- Mar 8
Net Promoter Score across 2 reviews, accumulated up to each month. Category median 22 across 2 companies.
Praised
- Digital Expansion
- Emerging Markets
- Cross-industry Partnerships
- Event Promotion
Criticised
- Contractual Obligations
- Competitor Expansion
- Market Dynamics
- Uncertain Future Budget
What customers say
Renewal intent
Plan to renew 22%Plan to renew, by seniority
- 13% 8 answers
- 100% 1 answer
- 8.5/10 Average score from customers who will renew
- 6.8/10 Average score from undecided customers
- 10/10 Average score from customers not renewing
Top alternatives
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Report
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