RocketReach.co

rocketreach.co · New York City, United States of America

RocketReach is an online contact information and sales intelligence platform that provides verified email addresses, phone numbers, and social profiles for professionals and companies. It serves sales, recruiting, and marketing teams who use the data to prospect, enrich CRM records, and run outreach campaigns, monetizing through subscription-based SaaS plans and API access.

  • Sales Intelligence & Prospecting
  • Marketing Automation
Revenue
$25.0M
Employees
140
Founded
2015
Headquarters
New York City, United States of America

What 14 Arbolus experts think of RocketReach.co

NPS distribution centers around neutral-to-positive, with NPS scores ranging from 5 to 10; the sample average is in the mid-to-high single digits. Renewal intent is split: 44% Yes, 22% No, and 33% Not Sure. Implementation is diverse: 27% Piloting, 46% More than 1 Year, and 27% Less than 1 Year/Offboarding. Key themes in the data are uncertainty around long-term renewal, with highest NPS among Users and most renewal hesitation among high spenders.Neutral

Who reviewed RocketReach.co

Total customers 14 13 current · 1 former
Reviews growth +12 in six months
Seniority of respondents
  • C-Suite 73% (10)
  • Director 9% (1)
  • Manager 18% (3)
Revenue Leader C-Suite NPS 7
Generalist Partner C-Suite NPS 5 Not renewing
Revenue Leader Not specified NPS 10

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Sentiment

0 Net Promoter Score, from 14 scored reviews
  • Promoters 4
  • Passives 6
  • Detractors 4

Cumulative NPS by month

-1 over 6 months
  • Mar 8
  • Apr 7
  • May 8
  • Jun 8
  • Jul 8
  • Aug 7

Net Promoter Score across 2 reviews, accumulated up to each month. Category median 11 across 2 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 29%
  • Will renew 2
  • Undecided 3
  • Not renewing 2

Plan to renew, by seniority

  • C-Suite 29% 7 answers
  • 6.5/10 Average score from customers who will renew
  • 7.3/10 Average score from undecided customers
  • 5.5/10 Average score from customers not renewing

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