SambaSafety
SambaSafety provides cloud-based driver risk management and compliance software that helps employers, insurers, and fleet operators monitor driver records, identify high-risk behavior, and manage regulatory requirements. Its platform aggregates motor vehicle records and telematics data to support safety programs, underwriting decisions, and loss reduction. The company generates revenue through subscription software and data services sold primarily to commercial fleets, insurance carriers, and other organizations with driving workforces.
- Insurance Software
- Data Integration & ETL
- Cybersecurity Services
- Revenue
- $90.0M
- Employees
- 450
- Founded
- 1998
- Headquarters
- Lakewood Shores, United States of America
What 9 Arbolus experts think of SambaSafety
The NPS scores are predominantly positive, with a strong leaning towards renewal intent, indicating satisfaction with the platform's capabilities. There's a high stickiness rate among existing customers, particularly those in advanced implementation stages (>1 year). Key themes from experts highlight the importance of continuous monitoring and the ease of proactive risk management as major sentiment drivers. Overall Customer Sentiment: Positive
Who reviewed SambaSafety
- C-Suite 75% (7)
- Director 25% (2)
Employer names and spend open in the full report, along with the other 6 customers.
Everything 9 customers told us about SambaSafety.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
55 Net Promoter Score, from 9 scored reviews- Promoters 5
- Passives 4
- Detractors 0
Cumulative NPS by month
+0 over 4 months- Sep 9
- Feb 8
- Apr 9
- May 9
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 55 across 1 companies.
Praised
- Seamless Integration
- Data-Driven Decision Making
- Proactive Risk Management
- Customizable Reporting Solutions
Criticised
- Accuracy and Service Concerns
- Competitive Price Pressure
- Technological Advancements by Competitors
- Learning Curve
What customers say
Renewal intent
Plan to renew 100%Plan to renew, by seniority
- 100% 4 answers
- 100% 2 answers
- 100% 1 answer
- 8.4/10 Average score from customers who will renew
Report
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