SAP HANA
Logicalis US is an IT solutions and managed services provider that designs, implements, and operates technology infrastructure, cloud, and security environments for mid-market and enterprise clients across industries. The company generates revenue through consulting, systems integration, and recurring managed services contracts, often leveraging platforms such as SAP HANA and other enterprise technologies.
- Managed IT & Cloud Services
- IT Consulting & Implementation
- Cybersecurity Services
- Revenue
- $650.0M
- Employees
- 900
- Founded
- 1997
- Headquarters
- New York City, United States of America
What 152 Arbolus experts think of SAP HANA
NPS is strongly positive, with most experts scoring SAP HANA between 8 and 10, reflecting high enterprise satisfaction, while a minority cite cost and UX as weaknesses (some 6–7 scores). Renewal intent is high among high and mid spenders, driven by the platform’s critical integration role. Implementation stages skew mature, with most users past one year of adoption and only a few recent or pilot rollouts. Key feedback themes emphasize reliability, integration, real-time processing, but also highlight complexity, cost, and occasional user experience drawbacks. Overall Customer Sentiment: Positive
Who reviewed SAP HANA
- C-Suite 55% (84)
- Director 22% (33)
- Manager 23% (35)
Employer names and spend open in the full report, along with the other 149 customers.
Everything 152 customers told us about SAP HANA.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
48 Net Promoter Score, from 152 scored reviews- Promoters 89
- Passives 48
- Detractors 15
Cumulative NPS by month
-1 over 6 months- May 9
- Jun 9
- Jul 8
- Aug 8
- Sep 8
- Oct 8
Net Promoter Score across 10 reviews, accumulated up to each month. Category median 34 across 10 companies.
Praised
- Enterprise-Wide Integration
- Real-Time Processing and Governance
- Workflow Automation and Productivity
- Greater Usability and Adoption
Criticised
- Steep Learning Curve and Clunky UX
- Cost and Complexity
- Slow Customization
- Vendor Lock-In and TCO Risk
What customers say
Renewal intent
Plan to renew 71%Plan to renew, by seniority
- 64% 42 answers
- 86% 21 answers
- 70% 20 answers
- 67% 3 answers
- 8.6/10 Average score from customers who will renew
- 8.1/10 Average score from undecided customers
- 8.3/10 Average score from customers not renewing
Top alternatives
Most weighed by SAP HANA customers
Report
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