SAP BusinessObjects
SAP BusinessObjects is a business intelligence and analytics software suite from SAP that provides reporting, ad hoc query, dashboards, and data visualization tools for enterprise users. It connects to various data sources to help organizations analyze operational and financial data and distribute insights across the business. The product is licensed as enterprise software and cloud services to corporate and public-sector customers worldwide.
- Business Intelligence & Dashboards
- Data Warehousing & Lakes
- Data Integration & ETL
- Revenue
- $34.0B
- Employees
- 110,000
- Founded
- 1972
- Headquarters
- Walldorf, Germany
What 270 Arbolus experts think of SAP BusinessObjects
NPS scores cluster between 7 and 10 for most customers, with a few lower outliers. Renewal intent is generally high in mid/high spend segments, particularly among entrenched users, though several experts show uncertainty as modern cloud BI options gain traction. Stickiness is supported by widespread, >1-year implementation among respondents. Key themes include reliability for operational reporting, deep SAP ERP integration, perceived limitations as an aging platform, and readiness to move if functionality is matched elsewhere. Overall Customer Sentiment: Positive
Who reviewed SAP BusinessObjects
- C-Suite 60% (162)
- Director 26% (70)
- Manager 14% (38)
Employer names and spend open in the full report, along with the other 267 customers.
Everything 270 customers told us about SAP BusinessObjects.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
38 Net Promoter Score, from 269 scored reviews- Promoters 133
- Passives 106
- Detractors 30
Cumulative NPS by month
+0 over 6 months- May 8
- Jun 8
- Jul 8
- Aug 8
- Sep 8
- Oct 8
Net Promoter Score across 7 reviews, accumulated up to each month. Category median 30 across 7 companies.
Praised
- Cloud Migration Acceleration
- Leveraging AI for Better Insights
- Target Deep SAP Install Base
- Reliable End-to-End Integration
Criticised
- Loss of Support and Roadmap Clarity
- Cloud-Native BI Displacement
- AI-Enabled Competition
- High Maintenance Overhead
What customers say
Renewal intent
Plan to renew 57%Plan to renew, by seniority
- 54% 39 answers
- 60% 15 answers
- 71% 7 answers
- 8.6/10 Average score from customers who will renew
- 7.1/10 Average score from undecided customers
- 7.5/10 Average score from customers not renewing
Top alternatives
Most weighed by SAP BusinessObjects customers
Report
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