SCALE
SCALE is a UK-based flexible workspace provider that offers private offices, coworking space, and meeting rooms for startups, scale-ups, and established businesses, with a focus on design-led, amenity-rich environments. The company generates revenue through membership fees, office leases, and related workspace services.
- Revenue
- $4.0M
- Employees
- 25
- Founded
- 2019
- Headquarters
- Manchester, United Kingdom
What 5 Arbolus experts think of SCALE
NPS scores cluster between 5 and 8, reflecting generally neutral to slightly positive sentiment within the customer base. All experts indicate 'NotSure' on renewal intent, with no clear commitment to continued use regardless of spend level or length of implementation. Stickiness is evenly distributed between 'Pilot', 'LessThan1Year', and 'MoreThan1Year' stages, indicating a broad mix between newly on-boarded, piloting, and established accounts. Themes suggest current deployments are in early adoption or testing phases.Overall Customer Sentiment: Neutral
Who reviewed SCALE
- C-Suite 60% (3)
- Director 20% (1)
- Manager 20% (1)
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Sentiment
-20 Net Promoter Score, from 5 scored reviews- Promoters 0
- Passives 4
- Detractors 1
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 0%Plan to renew, by seniority
- 0% 3 answers
- 0% 1 answer
- 0% 1 answer
- 7/10 Average score from undecided customers
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