Schneider Electric
Schneider Electric is a global provider of energy management and industrial automation solutions, offering hardware, software, and services that help commercial, industrial, and infrastructure customers monitor, control, and optimize power and process operations. The company sells products such as electrical distribution equipment, building management systems, industrial control and automation platforms, and related digital services through direct sales, partners, and distributors worldwide. Its offerings support efficiency, reliability, and sustainability across buildings, data centers, industry, and utilities.
- Cloud Infrastructure & Hosting
- Energy & Utilities Operations Software
- IT Consulting & Implementation
- Revenue
- $36.0B
- Employees
- 166,000
- Founded
- 1836
- Headquarters
- Rueil-Malmaison, France
What 84 Arbolus experts think of Schneider Electric
NPS scores are strongly positive, with the majority of respondents giving an NPS of 8–10, highlighting robust satisfaction, particularly among high and mid-spend users in critical industries. Renewal intent is generally stable, especially among large-scale or operational-critical clients, although a subset expresses hesitancy due to cost and integration. Adoption is well established, with most customers having deployed the solution for more than one year and embedded it into their operational workflows. Key themes include high reliability and brand reputation, offset by concerns about cost and implementation complexity.Overall Customer Sentiment: Positive
Who reviewed Schneider Electric
- C-Suite 65% (55)
- Director 20% (17)
- Manager 14% (12)
Employer names and spend open in the full report, along with the other 81 customers.
Everything 84 customers told us about Schneider Electric.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
34 Net Promoter Score, from 84 scored reviews- Promoters 40
- Passives 33
- Detractors 11
Cumulative NPS by month
+0 over 6 months- Apr 8
- May 8
- Jun 8
- Jul 8
- Aug 8
- Sep 8
Net Promoter Score across 2 reviews, accumulated up to each month. Category median 28 across 2 companies.
Praised
- Stronger Integration Potential
- AI-Driven Predictive Maintenance
- Enhanced Reporting and Actionable Insight
- Breadth of Solutions and Operational Impact
Criticised
- Cost Sensitivity
- Integration Gaps
- Implementation and Technical Support Complexity
- Integration and Functionality Gaps
What customers say
Renewal intent
Plan to renew 61%Plan to renew, by seniority
- 59% 27 answers
- 75% 8 answers
- 55% 11 answers
- 8.5/10 Average score from customers who will renew
- 7.7/10 Average score from undecided customers
- 2.7/10 Average score from customers not renewing
Top alternatives
Most weighed by Schneider Electric customers
Report
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