Snorkel AI

snorkel.ai · San Francisco, United States of America

Snorkel AI provides a data-centric AI platform that helps enterprises programmatically label, manage, and iterate on training data for machine learning models, enabling faster development and deployment of AI applications. Its flagship product, Snorkel Flow, is used by data science and machine learning teams in regulated and data-intensive industries to build production-grade models with weak supervision and automation. The company generates revenue through subscriptions and enterprise licenses for its software platform and related services.

  • MLOps & ML Platforms
  • Document & Vision AI
Revenue
$25.0M
Employees
160
Founded
2019
Headquarters
San Francisco, United States of America

What 9 Arbolus experts think of Snorkel AI

NPS scores are consistently high, with 70% scoring 9 or 10 and no scores below 8. Renewal intent responses are mixed among high spenders: one confirmed renewal, one not renewing, and one unsure. Stickiness is demonstrated by 50% of users in the MoreThan1Year implementation stage. The dominant theme is strong satisfaction with platform capabilities, offset by isolated renewal uncertainty among some high-dollar influencers.Overall Customer Sentiment: Positive

Who reviewed Snorkel AI

Total customers 9 9 current · 0 former
Reviews growth +8 in six months
Seniority of respondents
  • C-Suite 50% (5)
  • Director 33% (3)
  • Manager 17% (2)
Data Ops Not specified NPS 10
Generalist Generalist C-Suite NPS 10
Engineering Engineer Director NPS 8 Undecided

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Sentiment

77 Net Promoter Score, from 9 scored reviews
  • Promoters 7
  • Passives 2
  • Detractors 0

Cumulative NPS by month

+1 over 5 months
  • Jan 8
  • Jun 9
  • Jul 9
  • Aug 9
  • Sep 9

Net Promoter Score across 4 reviews, accumulated up to each month. Category median 46 across 4 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 33%
  • Will renew 1
  • Undecided 1
  • Not renewing 1

Plan to renew, by seniority

  • C-Suite 0% 1 answer
  • Director 0% 1 answer
  • Not specified 100% 1 answer
  • 10/10 Average score from customers who will renew
  • 8/10 Average score from undecided customers
  • 8/10 Average score from customers not renewing

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