Solace
Solace provides event streaming and messaging middleware that helps enterprises design, deploy, and operate event-driven architectures across hybrid and multi-cloud environments. Its platform enables real-time data distribution between applications, devices, and cloud services, serving industries such as financial services, telecom, manufacturing, and public sector. The company generates revenue through software licenses, SaaS subscriptions, and related support and professional services.
- Data Integration & ETL
- API Management & Integration
- Cloud Infrastructure & Hosting
- Revenue
- $80.0M
- Employees
- 450
- Founded
- 2001
- Headquarters
- Ottawa, Canada
What 11 Arbolus experts think of Solace
NPS scores are predominantly positive, with 60% of responses ≥8 and a single detractor present. Renewal intent is generally strong, as all high spenders have indicated intent to renew or are actively exploring future use. Stickiness is evidenced by majority of implementations exceeding 1 year, especially among high spenders. The primary theme is satisfaction with performance and scalability, tempered by moderate uncertainty among low spend or short-term users.Overall Customer Sentiment: Positive
Who reviewed Solace
- C-Suite 91% (10)
- Manager 9% (1)
Employer names and spend open once the report publishes.
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Sentiment
45 Net Promoter Score, from 11 scored reviews- Promoters 6
- Passives 4
- Detractors 1
Cumulative NPS by month
-2 over 6 months- Mar 10
- Mar 9
- Jun 9
- Jul 9
- Aug 8
- Oct 8
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 45 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 71%Plan to renew, by seniority
- 71% 7 answers
- 9.2/10 Average score from customers who will renew
- 4/10 Average score from undecided customers
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