SPX
SPX Technologies is a diversified industrial technology company that designs, manufactures, and services engineered products and solutions for HVAC and refrigeration, detection and measurement, and industrial and power applications. It serves commercial, industrial, and infrastructure customers globally through a portfolio of brands and equipment, aftermarket parts, and related services. The company generates revenue from the sale of capital equipment, components, and ongoing service and support contracts.
- Revenue
- $1.7B
- Employees
- 3,500
- Founded
- 1912
- Headquarters
- Charlotte Harbor, United States of America
What 10 Arbolus experts think of SPX
NPS distribution skews toward mid-to-high scores, with two 10s, three in the 8–8 range, and three lower scores (5–7). Renewal intent is split, with two clear 'No' responses (both offboarding), one 'Not Sure', and one 'Yes' among high-spend users. Stickiness shows most users in the >1 year stage, except offboarding high spenders. Thematic patterns indicate satisfaction among long-term users but pronounced dissatisfaction during offboarding and among influencers.Overall Customer Sentiment: Neutral
Who reviewed SPX
- C-Suite 80% (8)
- Director 20% (2)
Employer names and spend open once the report publishes.
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Sentiment
-10 Net Promoter Score, from 10 scored reviews- Promoters 2
- Passives 5
- Detractors 3
Cumulative NPS by month
+1 over 3 months- Dec 7
- Jun 8
- Jul 8
Net Promoter Score across 1 reviews, accumulated up to each month. Category median -10 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 25%Plan to renew, by seniority
- 0% 3 answers
- 100% 1 answer
- 8/10 Average score from customers who will renew
- 7/10 Average score from undecided customers
- 5/10 Average score from customers not renewing
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