Stantec

stantec.com · Edmonton, Canada

Stantec is a global professional services firm that provides engineering, architecture, environmental, and project management consulting for infrastructure, buildings, water, energy, and community development projects. The company serves public sector agencies, utilities, and private enterprises, generating revenue through fee-based design, consulting, and construction management services. Its offerings span the full project lifecycle from planning and design to execution and asset management support.

  • IT Consulting & Implementation
Revenue
$4.2B
Employees
28,000
Founded
1954
Headquarters
Edmonton, Canada

What 24 Arbolus experts think of Stantec

NPS scores are predominantly high, with 80% of respondents scoring 8 or above and multiple perfect 10 scores. Renewal intent is strongly positive among high-spend users and Influencers, with only isolated uncertainty or negative signals. Most customers have been using Stantec for over a year, indicating high stickiness. Key expert themes include strong process improvement, effective information management, and reliable support. Where negatives appear, they focus on complexity of implementation and potential gaps in integration or automation. Overall Customer Sentiment: Positive

Who reviewed Stantec

Total customers 24 23 current · 1 former
Reviews growth +16 in six months
Seniority of respondents
  • C-Suite 83% (20)
  • Director 4% (1)
  • Manager 12% (3)
Generalist Generalist C-Suite NPS 10 Will renew
Executive C-Suite NPS 8 Will renew
Operations Partner C-Suite NPS 9

Employer names and spend open in the full report, along with the other 21 customers.

Everything 24 customers told us about Stantec.

Employer names, spend, renewal intent and every written answer behind the numbers on this page.

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Sentiment

29 Net Promoter Score, from 24 scored reviews
  • Promoters 9
  • Passives 13
  • Detractors 2

Cumulative NPS by month

+0 over 6 months
  • Jul 8
  • Dec 8
  • Feb 8
  • Mar 8
  • Apr 8
  • Sep 8

Net Promoter Score across 1 reviews, accumulated up to each month. Category median 29 across 1 companies.

Praised

  • Expanded Use through Integration
  • AI Enablement Potential
  • Future Requirements Support
  • Consolidated Reporting and Insight

Criticised

  • Implementation Complexity
  • Not Suited for Simple Needs
  • Flexibility and Integration Gaps
  • Competitive Functionality

What customers say

Consolidated Reporting and Insight
“We bring information together for easier monitoring, so I don’t have to rely on manual spreadsheets or chase different teams.”
Consistent Process Management
“The tool helps support process consistency across teams, which reduces duplication, improves accountability, and makes sure information is available.”
Process Organization and Visibility
“I recommend the tool because it improves organization, visibility, and consistency across processes, making information management and decision-making simpler.”

Renewal intent

Plan to renew 67%
  • Will renew 10
  • Undecided 3
  • Not renewing 2

Plan to renew, by seniority

  • C-Suite 73% 11 answers
  • Director 100% 1 answer
  • Manager 33% 3 answers
  • 8.8/10 Average score from customers who will renew
  • 6.7/10 Average score from undecided customers
  • 8/10 Average score from customers not renewing

Report

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