Strutt and Parker

struttandparker.com · Londonderry County Borough, United Kingdom

Strutt and Parker is a UK-based property consultancy providing residential and commercial estate agency, valuation, planning, development, and rural land management services to private individuals, corporates, and institutional investors. The firm earns revenue through brokerage commissions, professional advisory fees, and ongoing management and consultancy contracts across its network of offices.

  • Property Management Software
Revenue
$350.0M
Employees
1,500
Founded
1885
Headquarters
Londonderry County Borough, United Kingdom

What 9 Arbolus experts think of Strutt and Parker

NPS scores are clustered in the 6-9 range, with no extreme detractors or promoters. 89% of users have used the platform for over a year, reflecting strong product stickiness. The sole high spender demonstrates clear renewal intent. Most insights come from Users, whose sentiment varies but trends positive overall. There are no signals indicating widespread dissatisfaction or high churn risk.Overall Customer Sentiment: Positive

Who reviewed Strutt and Parker

Total customers 9 9 current · 0 former
Reviews growth +9 in six months
Seniority of respondents
  • C-Suite 67% (6)
  • Director 33% (3)
Executive Director NPS 8
Operations Leader C-Suite NPS 8
Executive C-Suite NPS 9

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Sentiment

0 Net Promoter Score, from 9 scored reviews
  • Promoters 1
  • Passives 7
  • Detractors 1

Cumulative NPS by month

+0 over 4 months
  • Jun 7
  • Jul 7
  • Aug 8
  • Sep 7

Net Promoter Score across 1 reviews, accumulated up to each month. Category median 0 across 1 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 100%
  • Will renew 1
  • Undecided 0
  • Not renewing 0

Plan to renew, by seniority

  • Director 100% 1 answer
  • 7/10 Average score from customers who will renew

For people who use Strutt and Parker

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