Synechron
Synechron is a global digital transformation consulting and technology services firm focused primarily on financial services institutions such as banks, asset managers, and insurance companies. It provides consulting, systems integration, data and digital engineering, and managed services to help clients modernize legacy platforms, implement emerging technologies, and improve operational efficiency. The company generates revenue through project-based consulting engagements, technology implementation projects, and ongoing managed and outsourced services.
- IT Consulting & Implementation
- Managed IT & Cloud Services
- Cybersecurity Services
- Revenue
- $950.0M
- Employees
- 14,000
- Founded
- 2001
- Headquarters
- New York City, United States of America
What 10 Arbolus experts think of Synechron
Among the 9 respondents with NPS scores, scores comprise 3 promoters (33%), 5 passives (56%), and 1 detractor (11%), for an estimated NPS of +22. Of the nine respondents with renewal data, 5 (56%) say Yes, 3 (33%) are Not Sure, and 1 (11%) says No. Implementation is mature for 8 of 10 (80%), under one year for 1 (10%), and uncertain for 1 (10%). Qualitative feedback recognizes consulting, customization, support, and delivery outcomes, but also flags gaps in large-project execution, domain and emerging-technology talent, and potential AI-based alternatives. The positive NPS and long implementation history are tempered by uncertain renewal for three respondents and one explicit non-renewal response.Overall Customer Sentiment: Positive
Who reviewed Synechron
- C-Suite 80% (8)
- Director 20% (2)
Employer names and spend open in the full report, along with the other 7 customers.
Everything 10 customers told us about Synechron.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
20 Net Promoter Score, from 10 scored reviews- Promoters 3
- Passives 6
- Detractors 1
Cumulative NPS by month
+0 over 6 months- Dec 8
- Jan 8
- May 8
- Jun 8
- Aug 8
- Sep 8
Net Promoter Score across 5 reviews, accumulated up to each month. Category median 20 across 5 companies.
Praised
- Flexible Pricing and Support
- Material Project Outcomes
- Consultative Work and Planning
- Open Banking Extensions
Criticised
- Emerging-Technology Talent Depth
- Real-Time Validation Gap Versus AI
- Large-Project Execution Capacity
- Competition for Higher-Tier Work
What customers say
Renewal intent
Plan to renew 56%Plan to renew, by seniority
- 50% 8 answers
- 100% 1 answer
- 8.4/10 Average score from customers who will renew
- 8/10 Average score from undecided customers
- 5/10 Average score from customers not renewing
Top alternatives
Most weighed by Synechron customersReport
For people who use Synechron
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