SYNERGY
Synergy Events is an event management and production company that designs, plans, and executes corporate events, conferences, and experiential activations for business clients, generating revenue through event planning fees and production services.
- Revenue
- $4.0M
- Employees
- 25
- Founded
- 2014
- Headquarters
- Dubai, United Arab Emirates
What 7 Arbolus experts think of SYNERGY
NPS scores are highly polarized, with 67% of responses showing strong promoter scores (9-10) and 17% indicating detractor sentiment (4). Renewal intent splits between clear positives and high offboarding churn, usually depending on implementation success and resource investment. Stickiness is high in mature, invested implementations but drops sharply during offboarding or lack of organizational commitment. Key feedback themes include strong flexibility, implementation burden, and high operational dependency. Overall Customer Sentiment: Polarized
Who reviewed SYNERGY
- C-Suite 71% (5)
- Manager 29% (2)
Employer names and spend open in the full report, along with the other 4 customers.
Everything 7 customers told us about SYNERGY.
Employer names, spend, renewal intent and every written answer behind the numbers on this page.
Sentiment
42 Net Promoter Score, from 7 scored reviews- Promoters 4
- Passives 2
- Detractors 1
Cumulative NPS by month
-2 over 6 months- Jul 10
- Mar 10
- Jun 9
- Jul 8
- Aug 8
- Sep 8
Net Promoter Score across 2 reviews, accumulated up to each month. Category median 29 across 2 companies.
Praised
- Configurable to Complex Workflows
- Robust Talent CRM Capabilities
- Global Compliance in One Platform
- AI-Native Workflow Automation
Criticised
- Cost Competition
- HR ERP Consolidation Risk
- Configuration Barrier for Adoption
- User Experience Issues
What customers say
Renewal intent
Plan to renew 33%Plan to renew, by seniority
- 50% 2 answers
- 0% 1 answer
- 7/10 Average score from customers who will renew
- 10/10 Average score from undecided customers
- 4/10 Average score from customers not renewing
Top alternatives
Most weighed by SYNERGY customers
Report
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