synvert GmbH
synvert GmbH is a software and data engineering services firm that helps enterprises modernize applications, build data platforms, and implement cloud-native architectures. The company provides consulting, custom development, and managed solutions around analytics, integration, and digital product engineering for clients in various industries.
- IT Consulting & Implementation
- Managed IT & Cloud Services
- Revenue
- $15.0M
- Employees
- 120
- Founded
- 2017
- Headquarters
- Munich, Germany
What 25 Arbolus experts think of synvert GmbH
NPS scores cluster around 7–9, with 65% of respondents rating 8 or higher, reflecting moderately positive overall satisfaction. 40% of customers with high spend and advanced implementation indicate a strong likelihood to renew, while the majority (56%) remain unsure, particularly among mid and low spend brackets. Stickiness is highest in the MoreThan1Year implementation segment, corresponding with higher NPS and renewal. Key quantitative themes are strong solution fit for advanced users, but uncertainty among newer or lower spenders concerning ongoing commitment and ROI.Overall Customer Sentiment: Positive
Who reviewed synvert GmbH
- C-Suite 60% (15)
- Director 36% (9)
- Manager 4% (1)
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Sentiment
12 Net Promoter Score, from 25 scored reviews- Promoters 6
- Passives 16
- Detractors 3
Cumulative NPS by month
+0 over 6 months- Apr 8
- Jun 8
- Jul 8
- Dec 8
- May 8
- Jul 8
Net Promoter Score across 2 reviews, accumulated up to each month. Category median 6 across 2 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 50%Plan to renew, by seniority
- 43% 14 answers
- 67% 9 answers
- 0% 1 answer
- 8/10 Average score from customers who will renew
- 7.3/10 Average score from undecided customers
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