Syska Hennessy Group, Inc.
Syska Hennessy Group is an engineering consulting firm that provides mechanical, electrical, plumbing, fire protection, and technology systems design for commercial, healthcare, aviation, mission-critical, and government facilities. The company serves building owners, architects, developers, and public-sector clients, generating revenue through professional engineering, commissioning, and related advisory services. It also offers sustainability, energy, and smart building consulting across new construction and renovation projects.
- IT Consulting & Implementation
- Revenue
- $150.0M
- Employees
- 500
- Founded
- 1928
- Headquarters
- New York City, United States of America
What 12 Arbolus experts think of Syska Hennessy Group, Inc.
NPS distribution is broad, ranging from 5 to 10, with higher scores clustered in long-term users. Renewal intent is mixed, with one-third committed, but many in pilot/offboarding reporting uncertainty or churn. Majority of users are in the 'More than 1 year' stage, contributing higher NPS and stable sentiment, while pilot/offboarding stages have the lowest intent and NPS. Consistent feedback from technology and infrastructure clients highlights the importance of post-pilot support and long-term value.Overall Customer Sentiment: Neutral
Who reviewed Syska Hennessy Group, Inc.
- C-Suite 67% (8)
- Director 17% (2)
- Manager 17% (2)
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Sentiment
8 Net Promoter Score, from 12 scored reviews- Promoters 4
- Passives 5
- Detractors 3
Cumulative NPS by month
+0 over 3 months- Jul 8
- Aug 8
- Sep 8
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 8 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 33%Plan to renew, by seniority
- 0% 2 answers
- 50% 2 answers
- 50% 2 answers
- 8.5/10 Average score from customers who will renew
- 7.7/10 Average score from undecided customers
- 6/10 Average score from customers not renewing
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