Structura Biotechnology (cryoSPARC)

structura.bio · Toronto, Canada

Structura Biotechnology develops cryoSPARC, a software platform for high-throughput cryo-electron microscopy (cryo-EM) data processing used by academic labs, biotech and pharmaceutical companies to determine high-resolution molecular structures. The company generates revenue through commercial software licenses, support, and related services for structural biology and drug discovery workflows.

  • PLM & Engineering Software
  • MLOps & ML Platforms
Revenue
$15.0M
Employees
70
Founded
2016
Headquarters
Toronto, Canada

What 6 Arbolus experts think of Structura Biotechnology (cryoSPARC)

NPS distribution is strongly positive, with 100% of responses in the Promoter category (NPS 9-10). Renewal intent data is limited, but where available, is marked as 'Not Sure,' suggesting some uncertainty due to institutional purchasing cycles rather than dissatisfaction.Stickiness analysis shows the majority of users have been engaged for over one year and are well integrated into their workflow. The overarching theme from the quantitative data is high satisfaction and deep workflow adoption.Overall Customer Sentiment: Positive

Who reviewed Structura Biotechnology (cryoSPARC)

Total customers 6 6 current · 0 former
Reviews growth +6 in six months
Seniority of respondents
  • C-Suite 83% (5)
  • Manager 17% (1)
Other Generalist C-Suite NPS 10
Operations Manager Manager NPS 9
Revenue Leader C-Suite NPS 10

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Sentiment

100 Net Promoter Score, from 6 scored reviews
  • Promoters 6
  • Passives 0
  • Detractors 0

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 0%
  • Will renew 0
  • Undecided 1
  • Not renewing 0

Plan to renew, by seniority

  • C-Suite 0% 1 answer
  • 10/10 Average score from undecided customers

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