TeamHealth
TeamHealth is a physician services organization that provides outsourced clinical staffing, management, and administrative support for hospital-based and post-acute care, including emergency medicine, hospitalist, anesthesiology, and other specialty services. It partners with hospitals, health systems, and physician groups across the United States to deliver clinical care while handling recruiting, scheduling, billing, and practice management. The company generates revenue through long-term service contracts and professional fees for clinical and management services.
- IT Consulting & Implementation
- Revenue
- $7.0B
- Employees
- 16,000
- Founded
- 1979
- Headquarters
- Knoxville, United States of America
What 13 Arbolus experts think of TeamHealth
The NPS scores are concentrated between 7 and 9, with a single detractor (NPS 2) and one neutral (NPS 5), leading to a mostly moderately positive sentiment. Renewal intent is strong among high-spend, influencer personas, especially those with more than one year of engagement. Stickiness is high for the majority, with offboarding only reported from user roles associated with mid to low NPS. Key themes are stability among core clients, positive engagement at high spend, and discrete pockets of dissatisfaction tied to offboarding.Overall Customer Sentiment: Positive
Who reviewed TeamHealth
- C-Suite 69% (9)
- Director 31% (4)
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Sentiment
0 Net Promoter Score, from 13 scored reviews- Promoters 2
- Passives 9
- Detractors 2
Cumulative NPS by month
+0 over 4 months- Feb 7
- Mar 7
- Jun 7
- Aug 7
Net Promoter Score across 1 reviews, accumulated up to each month. Category median 0 across 1 companies.
Written answers and themes publish with the full report.
Renewal intent
Plan to renew 50%Plan to renew, by seniority
- 67% 3 answers
- 0% 1 answer
- 8/10 Average score from customers who will renew
- 7.5/10 Average score from undecided customers
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