TEKsystems

teksystems.com · Hanover, United States of America

TEKsystems is a global IT staffing, talent management, and technology services firm that provides contract and permanent IT professionals, managed services, and consulting solutions to enterprises across industries. The company helps clients plan, build, and run technology initiatives spanning applications, cloud, data, and digital transformation programs. It generates revenue primarily through staffing placements, project-based services, and outsourced IT and business process engagements.

  • IT Staffing & Talent Services
  • IT Consulting & Implementation
  • Managed IT & Cloud Services
Revenue
$8.0B
Employees
80,000
Founded
1983
Headquarters
Hanover, United States of America

What 21 Arbolus experts think of TEKsystems

NPS results are strongly positive, with 50% of respondents scoring 9 or 10 and only 1 low score below 7. Renewal intent is high among influencers, with the majority indicating 'Yes' or 'Not Sure,' and none indicating 'No.' Stickiness is strong, with 75% of customers reporting implementation for over a year. The primary themes are satisfaction with service longevity and a stable renewal base.Overall Customer Sentiment: Positive

Who reviewed TEKsystems

Total customers 21 17 current · 4 former
Reviews growth +4 in six months
Seniority of respondents
  • C-Suite 67% (14)
  • Director 19% (4)
  • Manager 14% (3)
Operations Leader C-Suite NPS 8
People Leader Director NPS 6 Undecided
Operations Leader C-Suite NPS 4 Not renewing

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Sentiment

14 Net Promoter Score, from 21 scored reviews
  • Promoters 7
  • Passives 10
  • Detractors 4

Cumulative NPS by month

+0 over 6 months
  • Feb 8
  • Mar 8
  • Apr 8
  • Jul 8
  • Aug 8
  • Sep 8

Net Promoter Score across 2 reviews, accumulated up to each month. Category median 14 across 2 companies.

Written answers and themes publish with the full report.

Renewal intent

Plan to renew 56%
  • Will renew 9
  • Undecided 6
  • Not renewing 1

Plan to renew, by seniority

  • C-Suite 55% 11 answers
  • Director 67% 3 answers
  • Manager 50% 2 answers
  • 8.4/10 Average score from customers who will renew
  • 6.8/10 Average score from undecided customers
  • 4/10 Average score from customers not renewing

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